{"id":891,"date":"2026-06-12T20:39:31","date_gmt":"2026-06-12T17:39:31","guid":{"rendered":"https:\/\/najd5.com\/exchange-return-policy\/"},"modified":"2026-07-08T21:07:01","modified_gmt":"2026-07-08T18:07:01","slug":"exchange-return-policy","status":"publish","type":"page","link":"https:\/\/najd5.com\/en\/exchange-return-policy\/","title":{"rendered":"Exchange  Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"891\" class=\"elementor elementor-891 elementor-282\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6803134 e-flex e-con-boxed e-con e-parent\" data-id=\"6803134\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fda9c1d elementor-widget elementor-widget-heading\" data-id=\"fda9c1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exchange  Return Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1183374 elementor-widget elementor-widget-text-editor\" data-id=\"1183374\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p><p><strong>Exchange  Return Policy \u2013 Najd Stream Store<\/strong><\/p><p> <\/p><p>At <strong>Najd Stream,<\/strong> we strive to provide the best possible experience to our customers. We make sure that you are satisfied with the service provided. Therefore, the exchange and refund policy for digital subscriptions has been clarified as follows:<\/p><p> <\/p><h2 class=\"wp-block-heading\">Product Nature<\/h2><p> <\/p><p>All products available in <strong>the Najd Stream<\/strong> store are <strong>digital subscriptions that are sent electronically<\/strong> after completing the purchase process. Therefore, the return policy is different from physical products.<\/p><p> <\/p><h2> <\/h2><h4 class=\"wp-block-heading\">Refund Policy<\/h4><h6 class=\"wp-block-heading\">Due to the nature of digital products, the <strong>subscription value cannot be refunded after the account has been activated or the subscription details have been sent to the customer<\/strong>.<\/h6><h6> <\/h6><h6> <\/h6><h4 class=\"wp-block-heading\">Replacement Cases<\/h4><h4> <\/h4><h6>The subscription can be redeemed in the following cases:<\/h6><h6> <\/h6><ul class=\"wp-block-list\"><li><h6>A technical issue with the subscription prevents the service from running.<\/h6><\/li> <li><h6>Submit incorrect subscription details.<\/h6><\/li> <li><h6>Failure to activate the subscription correctly.<\/h6><\/li><\/ul><h6> <\/h6><h6>In these cases, the support team <strong>fixes the issue or replaces the subscription with a new one<\/strong>.<\/h6><p> <\/p><h4> <\/h4><h4 class=\"wp-block-heading\">Technical Support<\/h4><h6 class=\"wp-block-heading\">If you have any problems running the subscription, You can contact the technical support team and you will be assisted with:<\/h6><h6> <\/h6><ul class=\"wp-block-list\"><li><h6>How to Activate the Subscription<\/h6><\/li><li><h6><span style=\"font-size: 16px;\">Set up the app on the device<\/span><\/h6><\/li><li><h6><span style=\"font-size: 16px;\">Resolve any service-related technical issues<\/span><\/h6><\/li><\/ul><p> <\/p><h5> <\/h5><h5 class=\"wp-block-heading\">Duration of communication to resolve the issue<\/h5><h5> <\/h5><h6>Technical support should be contacted within <strong>24 hours of receiving the subscription details<\/strong> in case of any problem to be dealt with quickly.<\/h6><p> <\/p><h4><strong>Policy Approval<\/strong><\/h4><h6 class=\"wp-block-heading\">By completing your purchase from <strong>Najd Stream<\/strong> store, you agree to all the terms mentioned in the exchange and return policy.<\/h6><p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Exchange Return Policy Exchange Return Policy \u2013 Najd Stream Store At Najd Stream, we strive to provide the best possible experience to our customers. We make sure that you are satisfied with the service provided. Therefore, the exchange and refund policy for digital subscriptions has been clarified as follows: Product Nature All products available in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-891","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/najd5.com\/en\/wp-json\/wp\/v2\/pages\/891","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/najd5.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/najd5.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/najd5.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/najd5.com\/en\/wp-json\/wp\/v2\/comments?post=891"}],"version-history":[{"count":3,"href":"https:\/\/najd5.com\/en\/wp-json\/wp\/v2\/pages\/891\/revisions"}],"predecessor-version":[{"id":894,"href":"https:\/\/najd5.com\/en\/wp-json\/wp\/v2\/pages\/891\/revisions\/894"}],"wp:attachment":[{"href":"https:\/\/najd5.com\/en\/wp-json\/wp\/v2\/media?parent=891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}